Antisocial behaviour Community Trigger

The Community Trigger

Responding to and tackling antisocial behaviour and hate motivated incidents is a top priority for Southwark Council and its partners. The Council has robust mechanisms which allow the police, council, housing providers, other organisations and communities to work in partnership with each other to tackle antisocial behaviour and hate incidents.

We want to make sure we get it right first time, but recognise that sometimes we don't.

What is Community Trigger?

The Community Trigger gives victims and communities the right to ask that agencies take action to deal with persistent antisocial behaviour and to review what action has been taken. It helps us and you by making sure that no-one suffering the harmful effects of antisocial behaviour and hate crime falls through the net. It will also ensure that all that can be done, is being done.

Who can use Community Trigger?

Anyone can use the Community Trigger if their concern is about antisocial behaviour or a hate incident / crime and meets the criteria which is:

  • You have complained to the Council, Police or a Registered Housing Provider about three separate incidents in the last 6 months and the problem still persists.

How do I use the Community Trigger?

If you think that your issue or concern is relevant to the Community Trigger and meets the criteria, you will need to fill out this online Community Trigger form. Please click next to continue.

Alternatively you may write a letter and send it to:

Southwark Antisocial Behaviour Unit
160 Tooley Street

A member of the Antisocial Behaviour Unit will contact you to discuss your trigger application.
If you would like to discuss your situation with an officer from the antisocial behaviour unit you should call the ASB Hotline on 020 7525 5777.

What can I expect?

Once you have asked for a Community Trigger your case will be referred to the Southwark Antisocial Behaviour Unit. They will acknowledge your request within 72 hrs and investigate your situation. This may involve holding a multi agency meeting to look at all aspects of your case.

An officer will be appointed who will keep you informed as to what is happening at all stages of the process.

Information about data collected via online forms

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