Homeowners - Request a major works payment plan Introduction Service charges are normally payable quarterly in advance on 1 April, 1 July, 1 October and 1 January. However, because some major works costs can be high, we offer more ways to pay for major works costs than for other service charges. Use this form to request a different way to pay your major works service charges. If you want to ask for a service charge loan, you can request a quote and information pack. Information about data collected via online forms /Homeowners---Request-a-major-works-payment-plan/Introduction/