Recycling and waste - Missed collection

Please note: We are currently experiencing some technical issues and our response time to requests will be longer. We are working to resolve the issue. We apologise for the inconvenience and thank you for your patience and understanding.

Please remember that collections take place Monday to Saturday, 6am – 4pm.

To make sure that your refuse is collected:

  • put your rubbish in the bin the night before your collection

  • put your bin where the bin men will see it and be able to get to it

You can use this form to report the following non-collections:

  • Household waste - Green wheeled bins, black bags and communal bin stores
  • Recycling – Blue bins/boxes, clear bags and communal bin stores (not recycling sites/banks)
  • Organic waste – Brown bins
  • Clinical household waste


Information about data collected via online forms