My Southwark account - feedback

My Southwark - feedback

We are always trying to improve the My Southwark experience, so your feedback and ideas help us to focus on the services that are important to you.

If you are having problems registering for My Southwark, please refer initially to our step by step guide to registering.

If you are having problems registering to view your council tax or benefit account online, please see our online statements page to see how you access these via your My Southwark account.

If you are having problems registering to view your rent account online, please see our rent accounts online guide.

If you are having problems registering to view your service charge account online, please see our online service charge accounts guide.


You should complete this form to:


  • Provide feedback about the My Southwark service

  • Have your My Southwark account permanently deleted

  • Report a problem registering or signing into your account

  • Report a problem accessing a linked council tax or benefits account

  • Report a problem accessing your rent account or service charge account

  • Report a problem viewing your repairs history

  • Report a problem accessing your library account

  • Report a problem accessing your garage account


The information you provide will be used fairly and lawfully and Southwark Council will not knowingly do anything which may lead to a breach of the Data Protection Act 1998.