Apply for Council Tax Reduction when you already receive Housing Benefit

Introduction

Please only use this form if you're already receiving Housing Benefit.

You don't need to provide any more documents unless your circumstances have changed.

If you don't receive Housing Benefit and want to claim Council Tax Reduction, please complete our full application form.

Housing Benefit and Council Tax Reduction Privacy Notice

The proper handling of personal information is very important to the delivery of our services.

To ensure that the council treats personal information correctly, we seek to adhere in full to the requirements of data protection law.

This privacy notice has therefore been produced to explain as clearly as possible how we process your personal data.

Why we collect your personal information

Southwark Council Benefit service collects personal data for the purpose of processing applications for Housing Benefit and/or Council Tax Reduction.

We are required to collect this information under the following legislation-

Social Security Administration Act 1992
Social Security Contributions and Benefits Act 1992
Housing Benefit Regulations 2006
Local Government Finance Act 1992
Local Government Finance Act 2012
The Fraud Act 2006

How we use your information

Information held by Southwark Benefits service is used in the assessment of claims for Housing Benefit and Council Tax Reduction.

In order to improve the service we deliver we may also use your information to communicate with you and provide services appropriate to your needs. This could include assistance with applications for the following services;

a blue badge
a disabled facilities grant
a discretionary housing payment
help with supporting people services
residential care
domiciliary care - such as day care, home helps and meals
free school meals
food support and other support programmes

Information provided to the Benefits service may also be used to assess liability for Council Tax or to assist in recovery of unpaid Council Tax or Housing Benefit Overpayments.

Who has access to your data?

To process claims and fulfill our duties as a benefit provider we may need to share information with other organisations we work with or those who provide services on our behalf. These include:

The Department for Work and Pensions
HM Revenue and Customs
Other councils
Processing partners
Auditors
IT and software providers

On occasions, your information may be accessed by contracted IT providers. Access by IT providers will only be for reasons of technical support, and any viewing of data will be incidental to this.

There are other specific situations where we may be required to disclose information about you, such as:

Where the Council is required to provide the information by law
Where disclosing the information is required to prevent or detect a crime, including fraud
Where disclosure is in the vital interests of the person concerned

Your data protection rights

You have the following rights in relation to your personal data:

The right to be informed about the collection and use of your data
The right to obtain access to your data,/li>
The right to have any inaccurate or incomplete data rectified
The right to have personal data erased in specific circumstances
The right to restrict processing of data in specific circumstances
The right to object to processing of your data in certain circumstances

You also have a right to make a complaint about our handling of your personal data to the Information Commissioner's Office.

Further information

If you’d like to know more about the information we hold, or the way we use it, please email the data protection officer at Southwark Council on dpo@southwark.gov.uk or write to
Data Protection Officer PO Box 68763, London, SE1P 4DJ.

Further information about data protection law and how it applies to you can be found on the Information Commissioner's Office website.

Information about data collected via online forms